Delivery Policy

All the products sold by Straits Marine Supply Pte Ltd through this website are subjected to these Terms and Conditions. By making a purchase through this website, the Customer affirms that he has read, understood and agreed to the Terms and Conditions indicated on the website.


Registration / Terms of Use
In order to make a purchase, the Customer shall agree to complete the registration process as required by Straits Marine Supply Pte Ltd, as stated on this site, whereby the following information shall be provided:

First Name, Last Name, E-mail Address, Telephone Number, Address

The Customer shall be responsible for keeping his account login confidential to prevent unauthorized access and account misuse. The Customer will be liable for every order made under his account and agrees to indemnify Straits Marine Supply Pte Ltd for all claims, damages made by any third party arising from the actions of a person placing orders using the Customer’s account login.

Upon submission of an online order, the Customer commits to the price and quantity placed and will receive a confirmation receipt for the order via e-mail. Confirmation receipts do not confirm the availability of stock.

Straits Marine Supply Pte Ltd reserves the right to adjust the final invoice after the online order price is presented or conveyed to the Customer due to weighted items, stock availability, product substitutions and promotional offers, in which case, this difference will be communicated to the Customer via e-mail or telephone to confirm the changes.

All photos used are for illustration purposes only hence actual product packaging and sizes may differ. The Customer shall not be entitled to return a product because it does not correspond exactly to its online photo.


Delivery Service

Free delivery service is available for a minimum order of S$150.00 before GST on scheduled days arranged by the company for delivery. S$30.00 delivery charges are applicable for orders below the set minimum amount. Cut-off time for placing an order is at 1pm one day before our scheduled delivery day.

Upon placing an order for delivery, the Customer will be contacted by a representative of  Bakkal and/or Straits Marine Supply PteLtd to finalize the order and arrange delivery timing. We deliver Monday to Saturday (except public hoilidays), subject to our operation schedule.

The Customer is to notify Bakkal and/or  Straits Marine Supply Pte Ltd immediately of any change to his delivery address and contact number. 

Delivery is limited to mainland Singapore excluding Jurong Island. 

Bakkal  and/or  Straits Marine Supply Pte Ltd reserve the right to charge SGD$30.00 for redelivery in the event of an unsuccessful delivery due to no one receiving the delivery, non-payment or any other reasons.


Self-Collection

Self-collect is available at Straits Marine Supply Pte Ltd warehouse located at: 42Tuas South View S(637543)

Self-collection orders can be collected 1 hour after the order has been placed (subject to operating hours). Orders are subjected to stock availability.

Customers can call Straits Marine Supply Pte Ltd at +65 6472 1241or email to info@straitsmarinesupply.comto confirm stock availability for their order.

Operating hours
Monday - Friday                 : 9:00am - 6:00pm
Saturday                             : 9:00am - 1:00pm
Sunday & Public Holiday    : Closed


Limited Liability
By accessing and using this site, the Customer acknowledges and accepts that the use of the site is at the Customers own risk. Straits Marine Supply Pte Ltd shall not be liable for any direct, indirect, incidental, consequential or punitive damage or for damages for lost profits or for loss of revenue arising out of any use of, access to, or inability to use the site.

Straits Marine Supply Pte Ltd reserves the right to amend these Terms and Conditions in its sole discretion but does not undertake any responsibility to notify the Customer of such changes. It is the Customers responsibility to review the Terms and Conditions prior to submitting any order.

All reasonable efforts are made to ensure that the information provided on this site is correct and up-to-date. Straits Marine Supply PteLtd  takes no responsibility and assumes no liability for the content of the site or for anything posted on or linked to it, including without limitation any mistake, error, omission, infringement, defamation, falsehood, or other material or omission that might offend or otherwise give rise to any claim or complaint.

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• This Terms and Conditions was most recently updated in September 2014.
• Any changes to this Terms and Conditions will be posted on this website and will take effect immediately.