MISSION

With our friendly and conscientious service, our competitive and up-to-date prices, timely delivery and high quality solutions, we are committed to providing complete customer satisfaction.

1. Understand and fast to response on customer’s needs, deliver excellent products and services to customers
2. Continuously monitor, review and strive to improve / enhance service quality performance
3. Optimize the use of resources and improve the skill of the employees
4. Strengthen and maintain good relationship with all company stakeholders 
    (vendors, agents, shareholders, customers, etc). 

 

Our Quality Objectives:

1. Obtain customer satisfaction at index higher than 95%
2. Maintain ‘On Time Completion Rate’ of higher than 95%

 

Quality Policy

We are committed to implement and continually improve the effectiveness of our quality management system to meet ISO 9001 requirements to assure that our products and services meet customers’ requirements at all time.

We seek to be to nothing less than perfect in our services to the clients offer best in quality, professionalism, competitiveness and punctuality.

 

The company’s quality policy is to provide:

• Prompt
• Reliable
• Quality services to our clients to meet their specific requirements.

 

ISO 9001:2000  

ISO 9001 is a standard for quality management systems.

The requirements for qualification is:
- a set of procedures that cover all key processes in the business;
- monitoring processes to ensure they are effective;
- keeping adequate records;
- checking output for defects, with appropriate and corrective action where necessary;
- regularly reviewing individual processes and the quality system itself for effectiveness; and
- facilitating continual improvement